Should You Create a Floorplan for Your Move? A Guide to Creating Floorplans

A question that has come up recently is if floorplans are a good idea for preparing to move. Let’s look at how to use this tool to your advantage.

Creating a floorplan for your move can be an important step in the process. After all, when you’re moving into a new home, it can be easy to get overwhelmed by how much work there is ahead of you. Understanding what needs to happen and where everything goes will keep things organized and running smoothly on move-in day. 

By knowing exactly where each piece of furniture belongs, you won’t have to worry about putting something away in the wrong place or having a bunch of empty boxes left over after your big day. That being said, creating a floor plan doesn’t need to take up too much time or effort if you know what steps are necessary from the beginning! 

What advantages can floorplans provide during a move? 

First, let’s talk about what a floorplan is and how it can help you. A floorplan is a map of your new home’s rooms which allows you to map out where each piece of furniture should be placed. 

Completing one of these early on can be a huge help. As your professional movers are bringing in your furniture, you can give them a detailed description of where you want the furniture placed. Too often, clients vaguely say “Put it over there and we’ll move it later.” 

But then, when it comes time to set up your room, you must break your back moving the furniture across the room. Having a plan upfront can make moving in go smoother and easier because you can have your movers place the furniture exactly where it needs to go.

How can you make a floorplan? 

In the past, floorplans were created using graph paper, a ruler, and a pencil. But now, technology has made this process even easier. These apps allow you to create an accurate map of your room with proper dimensions so that you can lay out exactly where everything should go. 

Three of our favorite floorplan apps include:

Any of these can give you a quick (and highly accurate) floorplan you can use to plan your room’s layout.

More tips and tricks for creating a floorplan for your move

One of the biggest things you need to do is ensure you have accurate measurements for every aspect of your floorplan. If you plan to place a couch along one wall, make sure you measure not only the wall but also the couch itself. 

Use these measurements to put together your room like a set of building blocks. But you should also be willing to change things up on the fly if you realize something doesn’t look right once you place it. 

Look for other aspects other than space. For instance, if you plan to place a big screen TV along one wall, you’ll certainly need to know the dimensions. But, you will also need to know if there is a window along any of the other walls that may let in light that will cast a glare on the TV. This can be fixed with blinds or curtains, but it is something you need to take into consideration. Also, don’t feel that you have to use the same furniture set-up in your new home as you had at the old house. Some pieces may work better in a different room. Have the flexibility to look at all your options.

Including a floorplan as part of your move prep is worth your time

A floorplan of your new home is a great way to plan out your house’s floorplan and where you plan on putting everything. It can also save you a lot of time and energy. There’s already so much to do during a move, you will thank yourself for planning ahead and saving yourself another hassle.

Easily Move Without Worry or Stress. Hire Experienced Movers That Care.

Crescent Moving & Storage has been in business for over 40 years providing reliable, timely, and safe moving services for businesses and homeowners in the Vancouver area. Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

In-Town Moving Tips: Moving Across Town Checklist

Whether you’re moving a block away or across town, there’s still a lot of preparation and planning necessary to make a move go smoothly. One of the best ways to organize yourself is with a moving checklist. 

Not only will it give you an idea of “what’s next” when you feel overwhelmed, but it will also help you to feel a sense of accomplishment as you check off your “To Do” items. 

Here are items you need to have on your checklist if you plan to move across town:

  1. Clean out the house — First, start by cleaning your house and getting everything organized. Throw out anything you don’t need or donate it to a local charity. But the idea here is to not only clean but also reduce the amount of stuff you must move. The less you move, the cheaper and easier your move will be. 
  2. Set your budget — Once you’ve got things as cleared out as possible, begin to estimate your budget. Remember that large items (like a piano or oversized furniture) will cost you more to move.
  3. Research the moving companies — Don’t try to throw out your back or stress yourself out with moving yourself. A professional company can really make the difference between a good move and a nightmare. Instead, spend some time researching your options. Get quotes from multiple companies with a long history of moving with a good reputation and compare their price points and options.
  4. Schedule your move — Now that you’ve got your moving company picked out, be sure to schedule the date of your move. Once you have this information, begin the countdown until moving day.
  5. Get your supplies — Check with your moving company to get supplies for the packing process. You will want to store up on heavy-duty boxes and packing tape as well as paddings such as bubble wrap or Styrofoam “peanuts.” If you’re having them pack, you can “forget about it”!
  6. Begin packing — If you’re planning to pack your own belongings for the move and just have the movers relocate them, then now is the time to start packing and labeling boxes. Make sure you label them like this “Kitchen 1 of _____.” Then, when you finish packing, count your boxes and write that total on each box so you can quickly count and make sure that everything arrives at your new home.
  7. Label your electronic connectors — Take pictures and clearly label all your electronics and their accompanying cords and cables. That will make it easier to set them all up when you unpack them in your new home.
  8. Plan out your new home — Plan on where you want to put all your belongings when you move into your new home. Layout in your mind where each piece of furniture should be placed so you can quickly inform the movers when they arrive. The longer you keep them moving around your furniture and other items, the more your bill is likely to be.
  9. Switch over the utilities — Get the power and water (and cable/internet) shut down in your old home and switched over to your new home.

A Checklist Brings Order to the Chaos During a Move

Taking time to plan out your move is one of the surest ways to make the move go smoothly. Be sure to go through this checklist and use it and other tools such as a moving calculator to make the best choices for your budget.

Easily Move Without Worry or Stress. Hire Experienced Movers That Care.
Crescent Moving & Storage has been in business for over 40 years providing reliable, timely, and safe moving services for families in the Vancouver area. Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

How to Spot Red Flags When Considering Moving Companies

As anyone who has dealt with a company can attest, there is a big difference between those who claim to be “professional” and those who are. The same is true for professional moving companies. 

Most of these businesses are qualified movers who take their work seriously and are in this to help customers with their expertise. However, there are some who will ruin the reputation of the field for everyone else with their unprofessional behavior. 

Crooked Movers
How to Spot Red Flags When Considering Moving Companies

Here are red flags you need to be on the lookout for when determining if the company you are considering is a group of qualified professionals or a fly-by-night operation that will take you for a ride.

  1. They just give you a number over the phone — Be very careful of a company that just offers a “flat rate” for all moves. Any good moving company will tell you that each move is different with its own special considerations. To accommodate this, a truly professional company will insist on a site inspection/evaluation before they give you a quote on how much it will cost to move you. If a company doesn’t want to know what you are asking them to move, then the alarm bells should start going off.

  2. They don’t have a professional office — Not only should the movers come to inspect your home, but you should also be able to visit their offices. If all you have is a PO Box and a phone number, you have no way of finding them if something happens to your belongings. Many fly-by-night businesses are just a couple of guys with a pickup truck operating out of their home. Don’t trust them.

  3. They give you a blank contract (or no contract at all) — Another thing you need when you are hiring a moving company is a comprehensive contract that covers as much detail as possible. A good contract should cover the costs, mover’s responsibilities, customer’s responsibilities, and the anticipated time frame for the move. If a company doesn’t offer you something like that (or if the contract they give you doesn’t have specifics), then you have no legal recourse if they try to change the terms of the move. (This would include trying to jack up the price when the movers arrive.)

  4. They won’t give you information about their insurance — A big issue with “bad” movers is that they don’t carry the required insurance that will help replace your belongings if they are lost or damaged by the company. If a moving company doesn’t give you a copy of the insurance paperwork, then you can bet that your valuables aren’t covered. Don’t just take their word for it.

  5. They don’t have their own professional vehicles — As we’ve said, sometimes an unprofessional moving company will just show up with a pickup truck and say they are there to move you. Other times, they may arrive in a rental van from another company. In this case, they have literally rented a van for your move! Instead, you want to find a company with its own fleet of branded vehicles so that you know exactly who is moving you. A reputable business will have special moving vans equipped to carefully move your items.

Don’t Get Swindled. Choose Movers You Can Trust.

No one wants to trust their precious valuables to just anyone. This is not only your furniture or clothes—it’s also family heirlooms and breakables that can’t be replaced. Because of this, you should only work with a reputable moving company and not trust your stuff to those who set off these warning signals.

Easily Move Without Worry or Stress. Hire Experienced Movers That Care.
Crescent Moving & Storage has been in business for over 40 years providing reliable, timely, and safe moving services for businesses and homeowners in the Vancouver area. Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

Tips for Moving with Roommates

Every fall, thousands of university students across the country begin to move in with complete strangers who will become their roommates. For others, they may be moving out of one location with a roommate and moving into another with a different roomie. 

In doing this, it’s important to make sure that you have a plan going into the move. Any move can be complicated, but when you are moving out of a home after sharing the living space with someone else, it can be even more complex. 

Here are tips for how to handle the move without losing your sanity:

  1. Make a List and Check It Twice — The first thing that you need to do is get organized. Make a list of everything you’ll need to do to get packed and moved. One of those items should be listing out all your belongings (or as many as you can). Then, talk to your new roommate to decide if you need to bring those items. If you’re living in a dorm, or moving into a rental with your roommate, you both don’t need a microwave and your own refrigerator, especially since space is limited.

  2. Start Early — This is an issue that many people don’t take care of as they should. No one likes to move. Because of this, a lot of people hold off on the logistics of moving until the last minute. (This is especially true for students who have made a habit out of procrastinating.) Don’t do that! Start early making your plans and packing up your stuff. This way, you won’t be working until 4 in the morning the night before the move.

  3. Hire a Professional Moving Company — As with any move, one of the biggest things you can do is hire professional movers. Don’t put a strain on yourself and your relationship with your new roomie trying to pack things up and move them yourselves. Instead, let the pros come in and move you with ease. (And trust us, if you are moving out of your parents’ house into your rental home, they will really appreciate not having to pack all your stuff.)

  4. Communicate Clearly About Bills — It is important to always keep open the lines of communication with your roommate. This is especially true as you move. If you’re moving into a dorm, then you won’t have to worry about utility bills. But if you’re moving into a private apartment building with a roommate or sharing a house with one or more people, then you are all going to have to talk about how these bills will be paid. Internet, cable/satellite TV, water, and power bills will have to be shared by everyone living there. How will you split this up? What will happen if someone doesn’t carry their weight? Who will be responsible for paying the deposits and having the utility in their name? All these need to be decided before you move in.

Keep the Fun of Moving in With a Roommate 

If you are planning to move in with a roommate for the first time or if you are just moving in with a new roomie, then you need to make sure that the process goes smoothly. This will be the beginning of a new relationship and you want to start off with your best foot forward.

Easily Move Without Worry or Stress. Hire Experienced Movers That Care.

Crescent Moving & Storage has been in business for over 40 years providing reliable, timely, and safe moving services for businesses and homeowners in the Vancouver area. Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

Preparing Your New Home: Families with Small Children Edition

When it comes to young children, moving can fall into two distinct categories. For some, it’s the beginning of a great adventure as you say goodbye to your old home and embrace the new. 

However, for some, it can be traumatic as they only focus on the negative side of leaving behind the home that they’ve grown up in. 

Here are ways to prepare your new home while also preparing your children so that your move goes smoothly:

 

Hire Moving Pros 

You want to make sure that you aren’t trying to move yourself if you have small children. First, this is because trying to move your belongings will take up all your time and energy. It’s not very convenient to try to take care of your kids while also packing and moving your belongings. 

Secondly, with professional movers, you won’t have to worry about your kids being under their feet and getting in the way of the movers. Movers can handle large items from furniture to pianos, but anyone will have trouble moving these items with a child getting in the way. By hiring pros to move you, you can ensure your child stays safely out of their way.

Have the Kids Help When Possible

Even though it’s a good idea to hire professional movers, you should still let the kids take part in the early stages of the move. This way, they can feel like they are a part of the move. 

It’s good for the kids to say goodbye to the old house and hello to the new one. So, what is it that they can do? 

Start by having them pack up their belongings as much as possible. Also have them pick a favorite toy, game, and book that they want to pack in their overnight bag. This will be what keeps them occupied on moving day until their other toys and belongings can be unpacked.

Have Your Children Clean Out Their Stuff

Getting kids to clean up their room is hard enough, but it’s harder when you’re trying to get ready for a move. To make this a little smoother, have them go through items with you and sort them into three piles. 

These should be your pack, donate, and trash piles. Encourage your kids to get rid of toys and games that are broken or incomplete. Also, ask them if they want to donate their old (unbroken) toys to kids that might not be able to afford them. Encourage them to think of others and clear out their room as much as possible.

Talk Openly with the Kids

Since the move itself can be emotionally charged, be sure to talk openly with your children so they feel good about the move. Answer all their questions that may pop up. 

If possible, take them to visit the new house and see what it will be like. Find anything you can to feel positive about. For instance, let them know if they have a bigger room in the new house or if the new house is closer to a park or playground. 

Finally, make sure they know that the move doesn’t mean they have to leave their friends behind. Tell them they can visit sometimes or (if the move is a distant one) still communicate by phone or email.

Moving Can Be the Best Kind of Adventure for Kids

For anyone, a move to a new home can be exciting. But that is especially true for little kids. Keep these steps in mind so that you keep your kids safe and out of the way so the pros can do their job and get you moved quickly.

Easily Move Without Worry or Stress. Hire Experienced Movers That Care.
Crescent Moving & Storage has been in business for over 40 years providing reliable, timely, and safe moving services for families in the Vancouver area. Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

Combining Households: Tips for Moving Both of Your Belongings

As a couple, the day that you move in together is a mix of emotions. While it can certainly be a joyous occasion, it can also be a stressful proposition. 

Trying to take two separate lives and blend them together into one cohesive unit is a difficult task. So, the move itself needs to be as smooth as possible. 

Here are tips to make moving both of your belongings easier and stress-free:

1.Decide on your new home — The first thing you need to do is decide where you’re going to live. It may seem easier for one of you to keep their home and have the other one move in. But this may not be the best solution. 

Many people who have lived alone become used to having things a “certain way” in that home. By choosing a new house together, you can set the traditions and routines that will make it a home for both of you instead of feeling like one person is a guest in the other’s house.

2. Make the moving day as easy as possible — Anyone who has ever moved will tell you that it can be stressful. Tempers often run short, and arguments can happen even amongst the most even-tempered individuals. So that’s why it is a good idea to hire professional movers to take the burden off you. 

You don’t want to start off moving into your new home together with arguments and fussing over furniture. This will also give you the chance to focus on having the movers put everything exactly where you want it so you can start the next phase of your relationship.

3. Make a list of shared items — If you’ve been living alone for a while, chances are you both have a lot of duplicate items you use every day. However, it may not be necessary to keep two of each item in your new home. 

Dishes, cookware, and even electronics such as televisions are all items that you might need to get rid of if you have more than one. The best thing to do is to list all these items out and decide which of the two has the better items. Then, you can donate or sell any of the extra items that you don’t need.

4. Get a storage unit — If there are items that you don’t have immediate space for, then a storage center is the perfect solution. Place these nonessential items in a climate-controlled storage unit. Move these items in gradually (or decide for sure that you don’t need them and donate them).

Make Moving in Together Fun. Take Some of the Stress Off.

Combining two households into one should be a wonderful experience—and it can be! But to achieve this, you need to have serious conversations about expectations and what you both want in your new home together. Once you’ve settled on a place, then it’s time to organize your belongings and let the professionals move you into your new together home.

Easily Move Without Worry or Stress. Hire Experienced Movers That Care.
Crescent Moving & Storage has been in business for over 40 years providing reliable, timely, and safe moving services for businesses and homeowners in the Vancouver area. Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

What Makes Movers Great? Learn from Pros with 40 Years’ Experience

When it comes time to move, it can be hard to know what you’re looking for in a good moving company. Some companies are fly-by-night deals that are literally a couple of guys with a pick-up truck who think they can run their business without any planning. 

A moving company that’s been in business in your neighborhood for the past four decades knows a few things about what makes great professional movers. Here’s how Crescent Moving and Storage has created a company that has stood the test of time and been voted the best in customer service.

How Crescent Moving and Storage Began

Great companies often start from humble beginnings and Crescent Moving and Storage is no exception. Crescent Moving takes its name from the small beach town of Crescent Beach in Surrey British Columbia. The company is truly a Canadian company, started by a former professional hockey player, Larry Romanchych. Larry played for ten years with the NHL in Chicago and Atlanta before retiring and starting the moving company in 1979. 

Family Owned and Operated

Like so many former professional athletes, Larry started his own business with just himself and a single truck. But this simple start quickly grew into a family business managed by Larry and Pat, his wife. His four children have all worked at some point in their lives with the company. It’s still being operated on the principles of hard work and reliability they’ve been known for.

Crescent Moving Has Grown Over the Years

From the beginnings at Crescent Beach, the company grew into other areas of Surrey and White Rock and then into other locales such as Burnaby, Richmond, and Vancouver. Today, the company offers moves all across Canada and even into some parts of the western United States. 

Rated Highest Customer Satisfaction 

After thousands of moves over the past 42 years, they’ve gained not just a great deal of experience, but also a great deal of respect in the industry. Crescent is an agent for North American Van Lines, receiving the highest rating for their customer’s satisfaction during 2020. Crescent Moving is also a proud member of the Canadian Movers Association and only employs movers who are bonded, certified, and insured.

Crescent Moving and Storage also realizes that part of being a good company is being a good neighbor. That is why they are proud that they are a 100% Canadian company dedicated to helping their customers relocate with as little muss and fuss as possible. The company has also been giving back to the community for years by sponsoring the Semiahmoo Rotary Club, Children’s Wish, and Move for Hunger charities. 

What Should You Look for In a Moving Company?

 

  • Reliability
  • Experience
  • Active in the Community
  • Bonded, Certified and Insured
  • High Customer Satisfaction Rating/Reviews

 

Setting a High Bar in the Moving Industry

All of this adds up to one of the most experienced and customer service centered companies in Canada. It’s a matter of faith to entrust your precious belongings with someone to move them without damage or breakage. Be sure to carefully check out any moving company you’re thinking about using. 

Easily Move Without Worry or Stress. Hire Experienced Movers That Care.
Crescent Moving & Storage has been in business for over 40 years providing reliable, timely, and safe moving services for businesses and homeowners in the Vancouver area. Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

A Guide for Seniors Downsizing After Retirement

Retirement, for many, is a distant moment when you can finally take yourself off the hamster wheel that is work. Instead, you have the opportunity to focus on what’s important to you in your life.
Many retirees find they want to simplify their lives by downsizing their home. After the kids have moved out and your work is done, those large multi-bedroom homes aren’t really necessary and a move to a lifestyle community or condominium may be in order.
Here’s what you need to know about downsizing and moving into your new, smaller home:

Don’t try to do it yourself — One of the first things you need to realize is that you shouldn’t try to move all, or even most, of your belongings yourself. When you were younger, you might have been adamant about moving yourself. But this is the time to trust your move to professional movers. Now that you’re older, you likely have more expensive and sentimental personal belongings (certainly more than the giant spool you used as a coffee table and the third-hand sofa you had in your twenties). Professional movers can pack your belongings quickly and get them moved safely without you having to break your back loading furniture.

Downsize your belongings — It’s not enough to move into a smaller space with less square footage. You also need to downsize your belongings to fit into that space. To do this, go room-by-room and sort all your belongings into three piles: Keep, Donate, and Trash. Donate quality items that you don’t want anymore and trash the junk that you don’t need anymore.

Get a storage space — If you have a lot of sentimental items that you aren’t quite ready to get rid of yet, consider having these moved into a storage facility. You can now easily find a safe and quality storage area that is not only secured but also climate controlled.

Have a yard sale — If you have a lot of items you don’t want to keep, consider having a garage sale. By selling these yourself, you can take in all the profit and have a little bit of spending cash on hand to help with moving expenses and other incidentals.

Go digital — Although you may be hesitant to embrace technology, it can actually be a great way to downsize your belongings that might otherwise clutter your new space. Pictures, old videotapes and music can be easily digitized and then stored on a portable hard drive or a cloud drive that takes up virtually no space. Likewise, you can reduce all your bookshelves down to a digital library on your iPad or tablet.

A Little Planning Goes a Long Way When You’re Downsizing
If you’re a senior and you’ve recently retired or had all of your kids move out on their own, then it’s probably a good time to downsize your home. By taking your time and planning out the best, safest way to move your furniture and valuables, you can make the move as smooth and painless as possible.

Use Experienced, Professional Movers Who Know Your Area
Crescent Moving & Storage has been in business for over 40 years providing reliable, timely and safe moving services for businesses and homeowners in the Vancouver area. Rain or shine, we’re there for you! Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

 

Questions to Ask Moving Companies for Your Upcoming Move in Canada

An easily avoidable mistake many people make when it comes to hiring professional movers is not knowing exactly what to ask the company before they hire them. On average, a person moves only once every few years so it’s not like it’s something you would invest a lot of time into. Most folks assume that all the companies are alike and there isn’t much to it other than to just pick up the boxes and carry them to the new location. 

It’s important to do your research on a company before you sign a contract with them. They literally have your life in their hands!

 

Here’s what you should ask potential moving companies before you decide to use their services:

Where are you located? 

Today, most people book a moving company over the phone or online and never venture into their physical office. But you need to know exactly where this company is located. If they cannot give you a physical location for their office, they’re most likely a fly-by-night operation that you don’t want to trust with your prized possessions. This is the first question you need to ask (and verify) so you can start your decision process.

 

Are you licensed/insured? 

Find out if the movers are licensed or bonded and what type of insurance they offer regarding lost or broken items. You also want to know if they’re part of professional organizations or moving associations such as the Canadian Association of Movers

 

In order to become a member of such groups, they have to meet certain eligibility requirements. This also demonstrates that the company is legitimate. In addition to asking what type of insurance they carry, ask them if there are additional insurance or protection plans you can purchase to ensure you’re compensated if something happens to your belongings.

 

How much will the move cost? 

Another big question you must ask is how much the move is going to cost. But don’t just stop with the grand total. You should also ask them exactly how the moving costs will be calculated. Ask to see a line-by-line estimate showing what the cost will be before you sign a contract. One of the major items to look for is if you will be charged by weight or if this will be a simple matter of paying by the hour. Regardless of which they use to calculate the total, you need to know this info.

 

Do you offer storage or other services? 

Many professional moving companies offer more than just the move itself. One of the services that many movers offer is storage. If you’re having to delay a move (for instance because you have to wait on a house closing), some companies offer secured storage for your belongings until you can take possession of the new home. Others have started to add more services including junk removal and cleaning services. You should ask what is available to see if you can put these services to use.

 

Do you handle collectibles or oversized items? 

Some companies are fine handling unusual items such as fragile collectibles or oversized items such as pianos. However, others do not and treat all belongings the same. You need to find out if the company you are considering has special training in handling items like pianos or if they offer temperature-controlled moving vehicles to move items such as vintage wines.

 

When will you get your belongings? 

Finally, you want to make sure that you know exactly when your belongings will be delivered to your new home. If you’re doing a long-distance move, it may take a few days for your stuff to get there. Make sure that you work out the details of when to expect your items so you aren’t sitting around waiting for them.

These Questions Will Help You Move with Peace of Mind

As with any major decision, it’s important to choose wisely when picking a professional moving company. Be sure to ask the important questions so that you know you are getting someone you can trust.

Use Experienced, Professional Movers Who Know Your Area

Crescent Moving & Storage has been in business for over 40 years providing reliable, timely and safe moving services for businesses and homeowners in the Vancouver area. Rain or shine, we’re there for you! Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.

Moving Company Reviews: Why Your Research Shouldn’t End There

 

Today, it’s easier than ever to find information about a business. All you have to do is Google reviews and comments online. Looking through social media may give a clue as well. In the past, it was a lot harder to find this information as it was just through word of mouth. 

When it comes to moving companies, there are several steps you need to take besides just pulling up Yelp and picking the company with the highest star rating. You can never be too careful with the people who are literally going to be moving your entire life.

Here’s how you can do your due diligence in researching a moving company before you trust them with your belongings:

Start with the Reviews  

Yelp, Facebook, and Google Reviews will be your go-to websites here. But you also need to do more than just look at the overall star rating. Unfortunately, a lot of companies have found a way to “game the system” to artificially raise their ratings. To avoid this and other issues, look for these indicators:

 

  • Narrow your search — There are hundreds of moving companies operating in Canada. No one has time to read all the reviews for every single one of them. Start your search by choosing three to five companies you’re leaning towards and then start your research from there.

 

  • Single reviews — If a company is trying to use fake reviews, they’ll create a profile and review only their company. It’s best to ignore Five Star reviews if the reviewer has not posted any other reviews.

 

  • Ratings without reviews — Another issue is a company posting Five Star ratings without bothering to leave a review. A legitimate review will include details about the company’s service that provides specific information.

 

  • Biased reviewers — Everyone has a bad day and companies are no exception. However, remember that some One Star reviews are not the fault of the company. Anyone who has worked in the service sector will tell you there are some customers who are rude and unrealistic when it comes to their expectations of the company. Look closely at the text of the reviews and a lot of times you can spot these rude customers through their comments.

 

  • Read a cross-section — Instead of focusing on just the Five Star or One Star reviews, read a wide cross-section of all the reviews. Pay attention to the longer ones that give lots of comments. Be sure to look for specifics such as what to expect on moving day and how the movers responded to problems or issues.

 

  • Read the feedback — Many review sites allow companies to provide feedback, either to refute some of the more outrageous claims left by some reviewers or in an attempt to reach out to them to make amends for poor service or experiences. Pay attention to these. If a company doesn’t bother to respond to any of the negative comments, it may show that they don’t care about their reviews. But if they legitimately reach out to rectify issues, that shows they’re striving for good customer service.

 

Look at the moving company from a few different perspectives beyond their reviews. These include:

 

  • Contact the Better Business Bureau — Contact your local Better Business Bureau and ask if there are any complaints filed against them. This will give you another idea if the company is legitimate or not.

 

  • How Long Have They Been in Business — You want a moving company that has been working in the area for many years and has a proven track record. You don’t want to trust your precious belongings to a couple of guys with a pick-up truck who decided it would be fun to get into the moving business on a whim. Check to see if the company has changed its name recently. Oftentimes, a company with a bad reputation will try to rehab their reputation by just changing the name of their company instead of actually addressing issues.

 

  • Get Specifics — Look out for a company that tries to be very vague about what they offer. Ask them specifically what the qualifications of their workers are, if they are insured, and how much the move will cost. If they are not willing to give you a contract to sign and these details, then pass for another company.

 

Stalk Potential Moving Companies Like You Would a Potential Date

Let’s face it: your personal belongings are precious to you and you want only the best moving your items. That’s why it’s so important to look at a company that has good reviews over many years and also gives back to the local community. This shows they are involved in the well-being of those they serve and aren’t just in this for a quick buck.

You’ve found the moving company with over 40 years of experience, BBB-accredited and certified in Canada!

Crescent Moving & Storage has been in business for many years providing reliable, timely, and safe moving services for businesses and homeowners in the Vancouver area. Find out why so many trust Crescent Moving to care for their most valuable assets. Contact us for a FREE, no-obligation moving quote.